For Yealink Products:

1. 1. Contact our friendly Customer Care team through our Contact Us form.
   2. Provide us your email, name, contact details and your malfunction symptoms.
   3. Our Customer Care team will get in touch with you within the next 24 hours.

• All genuine Yealink products comes with 12-24 months warranty (if not stated otherwise).
• All product warranty includes replacement for any suspected malfunction of the Yealink products.
• All faulty Yealink products that is beyond repair by after sales support team will be replaced by a brand new Yealink product (same model variant).
• All warranty will be handled by our authorized distributor.
• All free gifts and accessories (if any) are not covered by the warranty policy.
• All Yealink products not purchased from us are not covered by the our warranty policy.

1. Your warranty card must be valid within 1 year period.
2. You must print out a copy of your receipt.